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Travel update (Covid-19) | Book with confidence

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BOOK WITH CONFIDENCE

Your Nordic Visitor promises for Scandinavia travel.

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YOUR MONEY AND TRAVEL PLANS ARE PROTECTED

We want you to have the utmost confidence in your travel plans. That’s why we introduced this special programme designed to give you peace of mind when you visit Scandinavia. You can book with confidence knowing that we have you covered.


Interested in Iceland, which is currently open to travellers? View Iceland's expanded Book With Confidence terms here  .


Book With Confidence Plan

These terms apply to new Scandinavia* bookings made from 1 July 2020 until 31 August 2020, with arrival dates from 20 August 2020 and running until 31 December 2021.

The Book with Confidence plan means you can:

  • Re-book once with no change fees

  • Receive 20% credit & 80% refund if you have to cancel

  • Transfer any travel credit to friends & family

*Terms do not apply to packages that include Lapland or Svalbard.

RISK-FREE BOOKING TERMS

With our Book With Confidence plan, you will never lose money on your Nordic Visitor booking. You can rebook your tour, on one occasion, without any change fees. Or you may cancel your trip for any reason on the following terms:

  • More than 72 hours before the scheduled tour arrival date: no cancellation fee (20% deposit held as travel credit* with up to 80% refunded**).

  • Less than 72 hours before the scheduled tour arrival date: no cancellation fee (50% held as travel credit* with remaining 50% refunded).

  • If you need to end your trip early after your arrival, you will receive a travel credit* for any unused service.

*Travel credit can be used by you, your friends or family members as a payment towards a new Nordic Visitor tour of any of our destinations if booked with us within 36 months of the cancellation date.

**The refunded amount is the total amount paid to date minus the initial 20% deposit, which is held as travel credit.

We are continually monitoring the situation in all Nordic Visitor destinations. To stay informed, please follow the latest advice on the Travel Updates information page.


Last updated 6 July 2020. The Book With Confidence Plan is valid for customers visiting Scandinavia with booking dates between 1 July 2020 and 31 August 2020, and arrival dates between 20 August 2020 and 31 December 2021, until further notice. This offer is not valid for customers with prior bookings or packages including Lapland or Svalbard. All offers are valid until further notice and may be withdrawn at any time without further notice. Policies are subject to change at any time.


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